Communication between the organisation and another organisation is known as which term?

• A. External Communication
• B. Internal Communication
• C. Message
• D. Feedback

Answer: (A)

External communication is what happens when a business talks to someone outside its own organisation. It covers interactions with customers, suppliers, partners, investors, government bodies, the media, and the public. The aim is to share information, present the business to the outside world, and manage relationships beyond the company’s walls.

Inside the organisation, people communicate with each other, which is internal communication. A message is the content that is being sent, not the category of communication itself. Feedback is the response or reaction received after a message has been sent, not the act of sending.

So, when the question asks about communication between the organisation and another organisation, the term that fits is external communication.