What is the HR role in organizational change and which activities are typically involved?

• A. Plan and coordinate staffing implications, communicate changes, train staff, manage resistance, and monitor outcomes
• B. Develop marketing campaigns
• C. Design new products
• D. Handle only payroll

Answer: (A)

HR's role in organizational change is to manage the people side of change. This means planning staffing implications, communicating changes clearly, training staff to work in the new way, managing resistance, and monitoring outcomes to see if the change is taking hold and delivering the intended benefits. These activities ensure the right people are prepared and supported to adapt, and that the change can be adjusted based on feedback. Other options miss the core focus on how people are affected and brought along through the transition, such as marketing campaigns, product design, or handling only payroll.