What term describes messages sent casually, not through established channels?

• A. Messages sent through established channels.
• B. Messages sent casually, not through established channels.
• C. Factors that stop effective communication.
• D. Formal Communication

Answer: (B)

Informal communication is messages exchanged casually outside official or formal channels. This means conversations, texts, chats, or notes shared without following the organization’s standard procedures.

The best option matches that idea directly by describing messages sent casually, not through established channels. It captures the contrast with formal communication, which uses official channels like memos, emails, and formal meetings. The other options describe either messages through official channels, barriers to communication, or the formal form itself, which aren’t about the casual, unofficial nature being asked for.