Which is a job design technique that increases the amount of tasks at the same level?

Boost your IGCSE Business Studies score by focusing on Section 2 – People in Business. Use flashcards and multiple-choice questions with explanations to prepare for your exam!

Multiple Choice

Which is a job design technique that increases the amount of tasks at the same level?

Explanation:
Increasing the number of tasks at the same level means widening the scope of a job by adding more duties that require similar skills and responsibility. This is job enlargement. It makes the job more varied without raising the level of responsibility or requiring new skills, aiming to reduce boredom. For instance, a cashier who also takes on stocking and basic customer service duties is enlarging their job. By contrast, job rotation moves employees between different jobs at the same level to gain experience; job enrichment adds depth by increasing autonomy and decision-making within the job; and job specialization reduces tasks to a narrow, repetitive set.

Increasing the number of tasks at the same level means widening the scope of a job by adding more duties that require similar skills and responsibility. This is job enlargement. It makes the job more varied without raising the level of responsibility or requiring new skills, aiming to reduce boredom. For instance, a cashier who also takes on stocking and basic customer service duties is enlarging their job. By contrast, job rotation moves employees between different jobs at the same level to gain experience; job enrichment adds depth by increasing autonomy and decision-making within the job; and job specialization reduces tasks to a narrow, repetitive set.

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