Which of the following is a motivator in Herzberg's theory?

• A. Salary
• B. Working conditions
• C. Achievement
• D. Company policy

Answer: (C)

In Herzberg's theory, motivators are the aspects of a job that come from the content of the work itself and can boost an employee's motivation and satisfaction when present. They include achievement, recognition, the work itself, responsibility, advancement, and growth. Salary, working conditions, and company policy are hygiene factors—things that can prevent dissatisfaction but don’t by themselves create lasting motivation. Achievement stands out as a motivator because successfully completing meaningful work gives a sense of accomplishment and fuels ongoing motivation, whereas the other options relate to how the job is supported rather than how it challenges or enriches the person.