Which of the following is NOT a common barrier to effective internal communication?

• A. Clear feedback channels.
• B. Language or jargon.
• C. Distance.
• D. Information overload.

Answer: (A)

A key idea here is what keeps internal messages from being understood and acted upon. Barriers to communication happen when messages become unclear or get blocked. Clear feedback channels do the opposite: they ensure messages are understood and allow workers to ask questions, confirm understanding, and raise issues quickly. They make the flow of information two-way, which helps prevent misunderstandings and ensures corrections can be made fast.

Language or jargon can create confusion if terms aren’t familiar to everyone, so messages may be interpreted differently. Distance—whether physical separation or remote working—can slow responses and reduce the nuance in communication. Information overload occurs when too much data or too many messages overwhelm recipients, causing important points to be missed.

So, clear feedback channels are not a barrier; they actually reduce barriers and improve effective internal communication.