Which outcome is most likely when job enrichment is aligned with an employee's skills?

Boost your IGCSE Business Studies score by focusing on Section 2 – People in Business. Use flashcards and multiple-choice questions with explanations to prepare for your exam!

Multiple Choice

Which outcome is most likely when job enrichment is aligned with an employee's skills?

Explanation:
When job enrichment matches an employee’s skills, the work becomes more meaningful and challenging in a way the person can handle. This boosts competence and confidence, fueling higher intrinsic motivation and more effort. With motivation up, performance tends to improve, so productivity increases. Higher absenteeism would signal disengagement, which is unlikely when tasks fit the person’s abilities, and reduced responsibility would contradict the idea of enriching the job. So the most likely outcome is increased motivation and productivity.

When job enrichment matches an employee’s skills, the work becomes more meaningful and challenging in a way the person can handle. This boosts competence and confidence, fueling higher intrinsic motivation and more effort. With motivation up, performance tends to improve, so productivity increases. Higher absenteeism would signal disengagement, which is unlikely when tasks fit the person’s abilities, and reduced responsibility would contradict the idea of enriching the job. So the most likely outcome is increased motivation and productivity.

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