Which term describes the reaction or response from the recipient after receiving a message?

• A. Feedback
• B. Message
• C. Two-way communication
• D. One-way communication

Answer: (A)

Feedback describes the reaction or response from the recipient after receiving a message. It shows whether the message was understood, accepted, or acted upon, and it helps the sender adjust future communication. In business, feedback can be verbal questions, written comments, or observable actions taken as a result of the message. It can be immediate or delayed and may be positive or negative. Without feedback, the sender cannot tell if the message achieved its purpose, risking miscommunication. The other terms refer to either the content being sent (the message) or the overall communication approach (two-way or one-way).